New Zurich Travel Insurance
Buy Zurich Travel Insurance, Safe and Easy, Only in Four Step!
- Comprehensive Coverage
- Relax and enjoy your trip
- Medical cover up to USD 100,000
- Fast and reliable claims handling
Why do I need travel insurance?
Zurich Travel Insurance is there to help you when your travel does not go as planned Zurich has been selling Travel Insurance since 1919, which is almost 100 years of experience in protecting travelers. In that time we’ve seen a lot of things that can go wrong on your trip.
There are many scenarios that could involve you requiring medical assistance whilst away, having to cancel your trip or simply losing your luggage. Here is a list of five examples of why you need Zurich Travel Insurance :
- After arriving in Paris, you discover that your luggage hasn’t arrived. If it’s stolen, who will cover the cost of replacing the contents? Who will help you find it, if it is lost? If it’s just delayed, who will reimburse you for buying a toothbrush and other necessities?
- You’re hiking in Yosemite National Park in California and you fall and break your leg. Who will arrange and pay for your medical evacuation?
- On a ferry, if you accidentally knock your bag into Sydney Harbour, who will help you replace your lost purse and passport?
- Three weeks before your trip to Beijing, your father becomes very sick. Who will cover the cost of your pre-paid travel expenses?
- There is a typhoon in the Philippines and your return flight home from Cebu is delayed by 24 hours. Who will help you find accommodation and assist in getting you home quickly?
- two coffees in Singapore, we can cover you for $US100,000 of Personal Accident cover,
- a bus journey from Toronto to Ontario, Canada, we offer unlimited medical evacuation cover
- renting a prime beach spot in the French Riviera, we can cover $US2,000 of your personal belongings.
Why Should I Choose Zurich?
Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 54,000 employees, we provide a wide range of general insurance and life insurance products and services. We serve individuals, small businesses, and mid-sized and large companies, including multinational corporations, in more than 210 countries and territories.
We’re a global insurer.
Today, risks are closely interconnected. They can affect all of us in unpredictable ways, and they are your concern as well as ours. By working together, we can find solutions to the challenge of interconnected risks: businesses, governments, communities and researchers all have a part to play. At Zurich, we look at the bigger picture - deeper, further and wider - on risks issues. Our aim is to help our customers and other stakeholders understand and protect themselves from risk. The Zurich Commitment, introduced in 2012, sums up our thinking about who we are, why we’re in business, and what we offer to all our stakeholders.
We care about our customers.
Our customers are the individuals, families, businesses and institutions that face risk every day. We must earn their trust – and the commitment of the agents, brokers and others that help us serve them. We must deliver the insights, products and services that empower them to understand and protect themselves from those risks. As One Zurich, we can and must exceed their expectations. And when adversity strikes, we must be there for each of them with the solutions and financial strength to deliver on our promise.
We care about our people.
Our people are the diverse women and men who together strive to make Zurich the best global insurer. We value their passion and personal integrity, and recognize those as a basis of our strength. We must invest in their capabilities and expertise so that each may fulfill his or her individual potential. We must celebrate success, and learn from mistakes. We must live up to our common set of values, and hold each other accountable.
We care about our shareholders.
Our shareholders are the individuals and institutions that provide the financial strength that backs our promises. We must deliver a fair, reliable and sustainable return on their investment. We must do so with a clear focus on our core business of insurance, an uncompromising commitment to financial and portfolio discipline, and investing in our future.
We care about our communities.
Our communities are where our customers, our people and our shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
We give you commitment.
We have a commitment to serve our customer. That is why we launched Zurich Action Promises 250 for Travel Insurance. This is a program where you can test our service commitment to you. This promise is to cover and serve you. Keeping our promise should be fast and easy and to show you how serious we are with three promises.
If in the unlikely event we miss any of these three promises we shall give you IDR 250,000 in shopping vouchers.
We sold our first Travel Insurance policy in 1919 and in our almost 100 years of protecting travelers, we have gained significant expertise. It’s this expertise that we bring to Indonesia and design products that a focused on ensuring you get the most out of your Travel.
Things can go wrong when you are traveling, so Zurich Indonesia offers Travel Insurance to protect you from medical emergencies, losing your bags or a delayed flight and more.
Our benefits are fully described in the Cover section of this website and there a number of these that are crucial to selecting an insurer like Zurich. We are there to protect you;
- for business and personal journeys
- during scheduled transport across air, land and sea
- for whatever it costs for an emergency medical evacuation
- no matter what your age
- from up to $US100,000 in emergency medical expenses
- with $US100,00 coverage for personal accident claims
If something does go wrong and you are covered with Zurich Travel Insurance, our Claims team is here to make the process as quick and smooth as possible. For information on how to claim, please click here.
So, why choose Zurich?
Because we protect what you truly love.
How do I claim?
We’re committed to ensure your claim is settled in the shortest possible time. Our process is quick, efficient and designed to make it simple to use. That is why, for In case of an emergency, please contact Zurich Assist on
To do this, you (the insured) must report a claim and submit the supporting document, less than 5 calendar days (120 hours) after your loss or accident. This can be done by registering your claim on claim.zurichclick.co.id. Or you can download a claim form here or contact us and we will send one to you.
You must not take any action or decision without contacting Zurich first and getting our consent. The process to submit and assess your claim is very straight forward, there are ;
- Download or request a claim form,
- Fill in the claim form,
- Attach all relevant documentation (described below, by claim type),
- Submit to Zurich by email, fax or mail.
Please make sure that you submit all specific documentation as listed below. Missing or incomplete claim documents will delay the payment of your claim. Depending on the type of claim, we will need different information from you. However, for all claims, you will need to complete a Claim Form a photocopy of your passport and a photocopy of all plane tickets. Claims will be paid to the named Insured shown in the policy except for the payment of a death benefit, will be paid to the Beneficiary. Zurich Action Promise 250
We have a commitment to serve our customer. That is why we launched Zurich Action Promises 250 for Travel Insurance. This is a program where you can test our service commitment to you. This promise is to cover and serve you. Keeping our promise should be fast and easy and to show you how serious we are with three promises.
If in the unlikely event we miss any of these three promises we shall give you IDR 250,000 in shopping vouchers.
Medical Daily Compensation Claims
- Medical report from the treating physician
- Original receipts for the medical costs
Death Compensation Benefit and Death Visit Compensation Claims
- Original copy of plane tickets
- Original copy of hotel receipts
- Medical report from the treating physician
- Original Police Report (if related to the accident)
- Court of Law findings (if related to loss)
- Post Mortem report
- Death certificate
Loss of Personal Baggage Claims
- Original Property Irregularity Report (PIR) from the airline
- Evidence of replacement from the airlines (if baggage is lost while within the responsibility of the airline)
- Original police report
- Original receipts for the goods or proof of ownership
Loss of Documents Claims
- Original police report
- Original receipts for the costs to replace the documents
Baggage Delay Claims
- Original official statement from the airline or transportation company stating the date, time and period of delay
- Original Property Irregularity Report (PIR) from the airline
- Original receipt of delayed baggage
- Original receipt for essential items
Personal Liability Claims
- Documented, full chronology of events
- All original letters of claim from Third Parties
- Photos of damage
- All original documents relating to the incident
Emergency Medical Expenses Claims for Third Party
- Documented, full chronology of events
- Original receipts for the medical costs
Claims Credit Card Protection
- Original copy of plane tickets
- Medical report from the treating physician
- Original Police Report (if related to the accident)
- Court of Law findings (if related to loss)
- Post Mortem report
- Death certificate
- Original copy of the Credit Card bill showing the date and amount of the transaction
- Receipt and / or proof of payment for the transaction
Accident Claims, Benefits & After Before Departure Arrival
- Original Police Report
- Medical report from the treating physician, including a description of the level of permanent disability
- Death Certificate
- Original receipts for the medical costs
Claims Lost Revenue
- Medical report from the treating physician
- Attendance records and Original letter of absence from the employer
Claim Lost Money
- Original Police Report made within 24 hours of the incident
- Evidence of withdrawal of money or bank statements indicating money lost
- Original confirmation of cancelled travelers checks from bank
Travel Delay Claims, Additional Fees, Additional Cost Travel Substitute
- Original copy of plane tickets
- Original copy of boarding pass
- Original official statement from the airline or transportation company stating the date, time and period of delay
- Original receipts relating to the incident
Claims Trip Cancellation, Travel Delay
- The original ticket
- Copy of the family (if the claim relates to the immediate family)
- Medical report from the treating physician
- Death certificate
- The return / refund received
Golf Equipment Protection Claims
- Photo damage of golf equipment
- Receipts for repairs / improvements of golf equipment damaged or lost
- Letter of confirmation from a professional golf clubs that have occurred hole-in-one
- Proof of purchase for a victory drink (if there is a hole-in-one